Last update: 17.12.2025
MEDICE UK attaches great importance to the protection of your personal data. With the following information, we would like to give you an overview of the processing of your personal data on our website and by MEDICE UK.
An overview of the individual chapters for better orientation can be found here:
When using this website, personal data may be processed. The data protection term "personal data" refers to all information that relates to an identified or identifiable person. The IP address can also be personal data. An IP address is assigned to every device connected to the internet by the internet provider so that it can send and receive data. When you use the website, we collect information that you provide yourself. We also automatically collect certain information about your use of the website during your visit to the website.
As a company, we process personal data that we receive from our interested parties (including visitors to our website), applicants, patients, customers, suppliers, or service providers as part of our business relationships. In addition, we process personal data that we have legitimately received from other third parties (e.g., authorities, cooperation partners, contractors, e.g., for the execution of orders, for the fulfilment of contracts, for legal obligations or based on consent given by you). Furthermore, we process personal data that we have legitimately obtained from publicly accessible sources (e.g., public registers, media, internet) and are permitted to process.
If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain your consent.
As the controller, we have implemented numerous technical and organisational measures to ensure that the personal data processed is protected as completely as possible.
Controller within the meaning of. Art. 4 (7) of the EU General Data Protection Regulation (hereinafter "GDPR"), the UK GDPR, the UK Data Protection Act 2018 and other data protection regulations is the:
MEDICE UK Ltd.
Address: Ground Floor, Unit B, The Chase, Foxholes Business Park, Hertford, Hertfordshire, SG13
7NN
Phone: 0204 582 2845
E-Mail: enquiries@medice.co.uk
Persons authorised to represent the company:
James Cox
Body responsible for data protection:
If you have any questions about our data protection measures, the processing of your data or the
protection of your rights as a data subject, please contact us as follows:
MEDICE UK
Data protection
Address: Ground Floor, Unit B, The Chase, Foxholes Business Park, Hertford, Hertfordshire, SG13
7NN
Phone: 0204 582 2845
E-Mail: enquiries@medice.co.uk
The following personal data may be collected and processed when you visit our website and contact MEDICE UK:
When using our website for information purposes only, we only collect data that is technically necessary for the provision of the service. This is regularly data that your browser transmits to our server ("in so-called server log files"). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following can be recorded:
When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required in order to:
This collected data and information is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR/UK GDPR. Our legitimate interest follows from the purposes listed above.
Our website is hosted by Werkbank GmbH, Viktoriastraße 75, 44787 Bochum. When you visit the website, your personal data is processed on Werkbank's servers in Germany for the purpose of displaying our website in accordance with Art. 6 (1) (f) GDPR
The use of the hosting service provider is based on a data processing agreement in accordance with Art. 28 GDPR.
Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
Information is stored in the cookie that results in each case from the connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimisation. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage duration of the cookies can be found in the settings of the consent tool used.
The data processed by the cookies, which are required for the proper functioning of the website, are therefore necessary to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 lit. f) GDPR/UK GDPR.
For all other cookies, you have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 para. 1 lit. a) GDPR/UK GDPR.
You can delete cookies, allow only selected cookies, or completely deactivate cookies at any time via the settings of the browser you are using.
Further information can be found on the support pages of the respective providers:
The following is a list of the cookies currently used on this website. This list contains the names of the individual cookies, a brief description of their function, their expiration time and information on whether or not these cookies are subject to the consent requirement under the EU Cookie Directive. The names of the individual cookies displayed in the website settings may vary depending on a number of factors, including which browser you use, which websites you visited before coming to this website or whether you were redirected to this website from a website or social media platform.
| Cookie Name | Supplier | Expiration Time | Description | Consent Required |
|---|---|---|---|---|
| Google Analytics (_ga) | Google Ireland Limited | 2 years | Google Analytics: This is used to persist session state and distinguish users. | Anonymous data: No
Personalised data: Yes |
| mediceUserConfirmed | MEDICE UK | Session | mediceUserConfirmed: Stores HCP (Healthcare Professional) confirmation status for accessing restricted content. | No |
When you contact us (e.g., by phone, fax, contact form or email), your personal data (such as first and last name, email address or phone/fax number) is collected and processed.
Which data is collected when a contact form is used can be seen from the respective contact form. All data fields marked as mandatory are required to process the respective request. If you do not provide this data, we will not be able to process your request. The provision of additional data is voluntary. When data is collected via a contact form, your data is transmitted in encrypted form.
The data collected will be stored and processed exclusively for the purpose stated in the respective contact form/for contacting you, processing your request and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f) GDPR/UK GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR/UK GDPR.
After final processing of your request, all data collected in the course of contacting us will be deleted. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified, and the deletion does not conflict with any statutory retention obligations.
As part of our application process, MEDICE UK and MEDICE Arzneimittel Pütter GmbH & Co. KG, as the parent company of MEDICE UK in Germany and responsible for the recruitment of employees, collect and process personal data such as your name, address, telephone number and email address.
We need this data to contact you. You also have the option of providing us with electronically stored documents such as your CV, certificates, portraits, or cover letter.
We are looking for the best applicants, regardless of age, gender, disability, origin, religion, ideology, or sexual identity. We therefore do not require any information from you that cannot be used in accordance with the General Equal Treatment Act. Please also do not forward any confidential internal information or even company secrets of your former or current employer to us.
Your personal application data will be used exclusively for the purpose of processing your application and the associated pre-contractual measures to initiate an employment relationship within the meaning of Art. 6 para. 1 lit. b) GDPR/UK GDPR collected, processed, and stored. Only designated employees of MEDICE Arzneimittel Pütter GmbH & Co KG, as the parent company of MEDICE UK, who are involved in the application process have access to the data transmitted to us as part of your application. These employees are trained in accordance with the requirements of the GDPR/UK GDPR and are obliged to maintain data confidentiality.
If your application is successful, the data you provide may be used for administrative matters relating to your employment.
If we are unable to offer you employment, we will retain the data you have submitted for up to six months after completion of the application process for the purpose of answering questions in connection with your application and rejection. This does not apply if statutory provisions prevent deletion if further storage is necessary for the purpose of providing evidence or if you have expressly consented to longer storage.
If we are unable to offer you a current vacancy but, based on your profile, believe that your application may be of interest for future vacancies, we will, with your separate consent, store your application data for a total of twelve months. You can revoke this consent at any time with effect for the future without incurring any disadvantages.
In the context of an employment relationship with MEDICE UK, MEDICE Arzneimittel Pütter GmbH, as the parent company of MEDICE UK in Germany and as the entity responsible for employee administration, processes personal data (such as personal and contact data, billing data or qualification data) of employees, interns, working students, apprentices, etc. for the purpose of fulfilling the contract and in the context of pre-contractual measures in accordance with Art. 6 (1) b) GDPR/UK GDPR and Art. 88 GDPR/UK-GDPR and due to legal requirements in accordance with Art. 6 (1) c) GDPR/UK GDPR.
It is necessary for you to provide the personal data that is required for the commencement and execution of an employment relationship and the fulfillment of the associated contractual obligations or that we are legally obliged to collect. Without this data, it is not possible to enter into an employment relationship.
You will receive all information on the scope and purpose of the personal data collected, used, and processed in the context of employment at MEDICE UK, your rights as a data subject and all other data protection-related topics from us as part of the recruitment process.
When conducting clinical trials/user surveys on our products, we collect personal data such as your name, address, telephone number and email address, as well as health data. We only collect this data with your express, informed, voluntary consent in accordance with Art. 6 (1) (a) in conjunction with Art. 9 (2) (a) GDPR/UK-GDPR. The respective processing purposes, the bodies involved in the processing and the processing locations, the storage and deletion periods, as well as a description of the technical and organisational measures taken to secure your data are documented in the corresponding study information for the respective clinical study/user survey.
When reporting adverse events in connection with our products, we collect personal data such as contact details (names of the reporting person and the person affected by the adverse event), time of occurrence of the adverse event or off-label use, as well as underlying and concomitant diseases. We are legally obliged to collect, report and archive these vigilance reports. This serves to protect our patients and ensure the high quality and safety standards of our products. Your data will only be passed on to third parties (competent authorities) in pseudonymised form (without reference to you personally) within the scope of the legal reporting obligations for vigilance reports.
Reporting forms and information can be found at https://yellowcard.mhra.gov.uk/ or search for the MHRA Yellow Card in the Google Play or Apple App Store. Adverse events should also be reported to MEDICE UK on 0204 582 2845, pv-uk@medice.co.uk
MEDICE UK maintains various business relationships with e.g., doctors, pharmacies, suppliers, contract processors, cooperation partners, training participants, other service providers (consultants, other freelancers, etc.), health insurance companies and other customers. Among other things, contact data, billing data and information from the respective contractual agreements are processed for the purpose of fulfilling the contract or as part of pre-contractual measures in accordance with Art. 6 para. 1 lit. b) GDPR/UK GDPR.
As part of this business relationship with MEDICE UK, it is necessary for you to provide the personal data that is required for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations or that we are legally obliged to collect. Without this data, we will usually not be able to accept a business relationship or other order or will have to terminate it.
MEDICE UK regularly organises various events such as seminars, specialist group meetings or symposia. During these events, employees of MEDICE UK and/or external service providers working on behalf of MEDICE UK take photographs and/or make video recordings of the participants. We collect and process your personal data on the basis of our legitimate interest in documenting the respective event, reporting on it, and for public relations work (e.g. by publishing it on the company intranet, on our homepage, in social networks or in press releases) in accordance with Art. 6 (1) point f GDPR/UK GDPR. You will be informed about these photo and/or video recordings before and during the events and you can object to the processing of your personal data at any time by sending an informal letter to enquiries@medice.co.uk or 0204 582 2845.
Within the scope of the events, MEDICE UK processes your personal data for the purpose of processing your registration, as well as for conducting and following up on the event. The data that is collected can be seen on the respective registration form for the event.
We use the tools "Zoom" from Zoom Video Communications Inc. and "Microsoft Teams" from Microsoft Deutschland GmbH for the planning, coordination, and implementation of online events. Your personal data will be processed in connection with your participation in one of our events.
All information on data protection for online events via Zoom can be found here: MEDICE Health Family
All information on data protection for online events via Microsoft Teams can be found here: MEDICE Health Family
We process your data partly automatically with the aim of evaluating certain aspects of your person (profiling).
For example, we use profiling in the following cases:
In order to safeguard the legitimate interests of MEDICE Health Family Holding GmbH pursuant to Art. 6 para. 1 lit. f) GDPR/UK GDPR in optimising the advertising and sales market presence of our parent company and subsidiaries, it may be necessary for us to share certain personal data within MEDICE Health Family Holding GmbH. This applies in particular to possible contact data, information about your interests and your customer profile as well as your use of our products and services.
The joint processing of this data takes place within the framework of joint responsibility in accordance with Art. 26 GDPR/UK GDPR. The participating companies within MEDICE Health Family Holding GmbH have defined in an agreement how the respective tasks and responsibilities with regard to the processing of personal data are distributed and who fulfills which obligations under the GDPR/UK GDPR.
The shared data can be used for this purpose:
The companies involved within MEDICE Health Family Holding GmbH ensure that suitable technical and organisational measures are taken to protect your personal data. The transmission and processing of your data is always carried out in accordance with the applicable data protection regulations.
Further information on data protection, your rights as a data subject and data processing by MEDICE Arzneimittel Pütter GmbH & Co. KG, as the parent company of MEDICE Health Family Holding GmbH, can be found here: MEDICE Health Family
If you have any questions about the joint processing of your data within MEDICE Health Family Holding GmbH or would like to assert your data protection rights, you can contact our data protection team at enquiries@medice.co.uk at any time.
The personal data may be processed for the following purposes:
Unless otherwise stated in this privacy policy or the offer-related data protection information, we will only store your personal data for as long as is necessary to fulfill the stated processing purposes, to fulfill our contractual or legal obligations or to pursue and defend against legal claims.
The statutory retention obligations arise in particular from commercial or tax law regulations.
The legal basis for the processing of your personal data may be your informed, voluntary consent in accordance with Art. 6 para. 1 lit. a) in conjunction with Art. 7 GDPR/UK GDPR. Art. 7 GDPR/UK GDPR, the performance of a contract to which you are a party or the performance of pre-contractual measures pursuant to Art. 6 para. 1 lit. b) GDPR/UK GDPR, the fulfillment of a legal obligation pursuant to Art. 6 para. 1 lit. c) (in the case of drug safety reports in conjunction with Art. 9 para. 2 lit. i) GDPR/UK GDPR, §22 para. 1 no. 1 lit. c) BDSG-neu and §63c AMG) or the protection of our legitimate interests or those of a third party pursuant to Art. 6 para. 1 lit. f) GDPR/UK GDPR.
We only pass on your personal data to third parties if:
As part of the processing operations described in this privacy policy, personal data may be transferred to the USA. Companies in the USA only have an adequate level of data protection if they have certified themselves under the EU-US Data Privacy Framework and thus the adequacy decision of the EU Commission pursuant to Art. 45 GDPR/UK GDPR applies.
We have explicitly stated this for the service providers concerned in the privacy policy. In order to protect your data in all other cases, we have concluded data processing agreements based on the European Commission's standard contractual clauses. If the standard contractual clauses are not sufficient to establish an adequate level of security, your consent may serve as the legal basis for the transfer to third countries in accordance with Art. 49 para. 1 lit. a) GDPR/UK GDPR. This may not apply in the case of data transfer to third countries for which the European Commission has issued an adequacy decision pursuant to Art. 45 GDPR/UK GDPR.
Under these conditions, recipients of personal data may be, for example
Other data recipients may be those bodies for which you have given your consent to the transfer of data.
MEDICE UK ensures that your data will only be passed on to bodies that can demonstrate a suitable data protection concept in accordance with the applicable regulations and laws and with which, if necessary, corresponding contractual agreements in accordance with Art. 26 and Art. 28 GDPR/UK GDPR exist.
The security of your personal information is very important to us.
Any collection, storage, use and transmission of data involves confidentiality risks (e.g., the possibility of identifying the person concerned). These risks cannot be completely ruled out and increase the more data can be linked together. MEDICE UK assures you that it will do everything possible in accordance with the state of the art to protect the transmission of your data.
To this end, we take the following technical and organisational measures, among others:
When processing your personal data, our aim is to guarantee your data protection rights at all times. Our service times and all contact options can be found under point 2 "Contact".
You can exercise the following rights in relation to your personal data:
You will not suffer any disadvantages in the event of an objection/revocation. The objection applies with effect for the future; the previous data transfers remain lawful. From now on, your data will only be processed by MEDICE UK to a limited extent if this is required by law in accordance with Art. 6 para. 1 lit. c) and our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR/UK GDPR.
If you have any further questions about the handling of your personal data or would like to make use of your other rights, please contact us at enquiries@medice.co.uk or 0204 582 2845.
Date of Preparation: December 2025 UK-COR-2024-1655-v2
EXTERNAL LINK
You are now leaving the MEDICE UK website and are being directed to a website that contains information about MEDICE products, but which is not owned by MEDICE UK.
MEDICE UK makes no warranties or representations of any kind as to the accuracy, completeness reliability or usefulness of any information contained in third party sites and shall have no liability for any loss or damage of any kind that may arise from your use of such content or information. Inclusion of any third-party link does not imply an endorsement or recommendation by MEDICE UK
Please confirm you wish to follow this link.