MEDICE UK (MEDICE) is committed to protecting and respecting your privacy.
This policy (together with any other documents referred to in it and our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting medice.co.uk you are accepting and consenting to the practices described in this policy.
Name: MEDICE UK
Address: The Rotunda,1 Old London Road,Hertford,Hertfordshire, SG13 7LA
Phone Number: 0204 582 2845
E-mail: enquiries@medice.co.uk
Last updated: 31st May 2023
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail (for example by clicking on an email link) or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions associated with our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph.
Google analytics
With regard to each of your visits to our site we may automatically collect the following information using Google Analytics, if you consent to this using the cookie message that appears on every page.
Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) and may receive information about you from them.
A cookie is a small amount of data sent to your computer or mobile device from a website. It often includes a unique identifier and is stored on your device's hard drive. This site doesn't use cookies to collect information that can be used to identify you. Each website can send its own cookie to your browser if your browser's preferences allow it. Your browser is the computer program you use to access the internet. By default, your browser will only allow a website to access the cookies it's already sent to you, and not the cookies sent to you by any other website. This is to protect your privacy.
For more information on the cookies used on our website, please see our cookie policy
We use information held about you in the following ways:
We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we feel may interest you, even if you have not requested it. We only do this with people who may be interested in our services (on the grounds of our, and your, legitimate interests);
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you, if you have provided explicit consent for us to do so.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@medice.co.uk if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@medice.co.uk or 0204 582 2845.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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